PRIVACY POLICY

Introduction

This privacy policy aims to inform customers of the www.lynxium-bc.com e-commerce website selling components about how their personal data is collected, used, protected, and shared. We place particular importance on protecting your privacy and are committed to complying with applicable legislation.

Types of information collected

We collect different categories of personal information such as: name, surname, postal address, email address, telephone number, payment information, as well as non-personal data (browser type, IP address, browsing preferences, etc.).

Collection methods

Information is collected primarily through order and contact forms on our website. We also use cookies and analytics tools to better understand browsing patterns and optimize the user experience, via the website management tool provided by the Wix platform.

Purposes of the collection

The collection of your data aims to manage orders, provide customer service, send commercial or promotional information, and improve our services. Some data may also be used for legal compliance purposes.

Information sharing

Your personal data may be shared with external service providers involved in order processing (carriers, payment service providers), as well as with the relevant authorities if legally required. We ensure that these third parties adhere to strict confidentiality standards.

Data storage

The information collected is stored on secure servers located within the European Union or with specialized service providers that comply with applicable regulations (namely Wix). No data is transferred outside the EU without appropriate safeguards.

Shelf life

Your personal data is kept for the period necessary to fulfill the purposes for which it was collected, in accordance with applicable legal requirements. Beyond that, it is deleted or anonymized.

Information security

We implement, through the use of the Wix platform, appropriate technical and organizational measures to guarantee the security and confidentiality of your data (encryption, restricted access, ...).

Policy changes

This privacy policy may be modified at any time to reflect legal or technical developments. In the event of a substantial change, users will be notified by email or via a notice on the website.

Contact

For any questions relating to the protection of your personal data or the exercise of your rights, you can contact us at the following address: contact@lynxium-bc.com